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Official Used
Equipment Store
Services & Solutions    Refurbishment Process
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Keysight Premium Used

Refurbishment Process

Buy like-new quality equipment while saving up to 70%. Keysight Premium Used equipment is refurbished at the factory that also manufactures and tests new products and has to pass the same comprehensive tests and calibration in order to meet Keysight's quality standards.

Check & Preparation

1

Used Unit Arrives

The used unit arrives at Keysight’s largest manufacturing site in Penang, Malaysia.

2

Condition Check

After arrival, the used unit undergoes a thorough initial inspection to check its condition.

3

Comprehensive Cleaning

In-depth cleaning with specific vacuum-based technology. Whatever can’t be cleaned is replaced.

Configure & Update

4

Update to Latest Firmware and Software

After verifying its performance the unit is updated to the latest compatible firmware and software.1

5

Customization process

Hardware options, applications, or software options are added or removed according to customer order.

6

Calibration and Safety Tests

The unit gets calibrated and safety tests are performed.

Accessories and Final Check

7

Original Manuals and Accessories

The unit receives the same brand new accessories and manuals as a new Keysight instrument.

8

Final 101-Point Inspection

Before leaving, each instrument goes through a performance verification and a final 101-point quality check.

Download the 101-point checklist

9

Standard Like-New Warranty

The factory refurbished unit receives the same warranty as a new Keysight instrument.2

Shipped to Customer

10

Unit Packed and Shipped to Customer

The instrument and its accessories are carefully packed and shipped to the customer.

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1. Operating system software is updated or patched but not upgraded. For more information regarding this, please consult your Keysight sales representative.
2. Varies by model and region.