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Technical Support With KeysightCare

Better Test Results. Faster!

As part of our KeysightCare service we offer 24/7 self-help on our support portal and access to experienced experts. Take advantage of our extensive OEM know-how to solve problems quicker and unlock the full potential of your used equipment!

Get Access To Our Online Knowledge Center

Save Time and Boost Productivity With Keysight Knowledge Center

The Knowledge Center revolutionizes post-sales support by offering a wealth of resources. Whether you’re working to stay up-to-date with the latest industry standards, configuring intricate testing equipment, or facing tight deadlines – the portal provides personalized, proactive support, including technical articles, how-to videos, and case management.

Videos

Enhance your skills with focused courses and videos by our KeysightCare Technical Support Specialists.

Watch

Discussion Forums

Browse discussion topics between our experts and your peers or ask a question of your own.

Ask

Keysight University

Premium e-Learning for engineers, taught by engineers.

Learn

Get Support From Our Dedicated Experts

Our KeysightCare experts go beyond just helping you troubleshoot – they can help you find the right solution for your application. Here are some examples from customers like you.

Research center makes cutting edge measurements with the help of test experts.

Optical device company saves over a month by accessing technical expertise fast.

University makes breakthrough LiFi measurements with new test lab setup by Keysight.

Research lab keeps their future 5G phone on schedule with fast technical help.

Research lab makes breakthrough measurements for new technology with help.

Why Testing Pros Go for KeysightCare

Global survey by Keysight, 2019

54%

need support in troubleshooting an issue

53%

want technical questions answered and discussed

Compare Available Plans

Technical response time
Instrument repair time
Repair coverage
Instrument calibration
Knowledge center access
Self-service web portal
Software notifications
Warranty Only
≤ 2 days
< 90 days
Most Popular
KeysightCare Assured
≤ 4 hours
≤ 10 days
Optional
KeysightCare Enhanced
≤ 2 hours
≤ 7 days
≤ 5 days
Most of our used equipment customers prefer the KeysightCare Assured as it combines warranty, priority response and repair plus technical support (self-help + personal) at an incredible price.

Helpful Information About T&M Equipment

Learn Oscilloscope Fundamentals and Get the Most Out of Your Equipment

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